Thank you for shopping at Depadep.com. We aim to provide you with high-quality LED bulbs and exceptional service. However, if you are not entirely satisfied with your purchase, we’re here to help.

1. Returns

a. Eligibility: You may return an item within 30 days of purchase if it is unused, in its original packaging, and in the same condition that you received it.

b. Return Process: To initiate a return, please contact our customer service team at Info@alhaiderpvt.com with your order number and the reason for the return. Our team will guide you through the return process and provide you with a return authorization if applicable.

c. Return Shipping: You will be responsible for the shipping costs associated with returning the item. Please ensure that the item is adequately packaged to prevent damage during transit.

2. Refunds

a. Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your bank or credit card issuer’s policies.

b. Partial Refunds: In some cases, a partial refund may be granted for items that are not in their original condition, damaged, or missing parts for reasons not due to our error.

3. Exchanges

Unfortunately, we do not offer exchanges at this time. If you wish to exchange an item, you will need to return the original item for a refund and place a new order for the desired item.

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at Info@alhaiderpvt.com with photos of the damage or defect. We will work with you to resolve the issue promptly, whether through a replacement, refund, or other appropriate solution.

5. Contact Us

If you have any questions about our Refund and Returns Policy, please contact us at Info@alhaiderpvt.com

By making a purchase on Depadep.com, you agree to abide by the terms outlined in this Refund and Returns Policy.